Data Security Policy

Data Security Policy

This English version is provided for convenience. If there is any difference between this version and the Vietnamese original, the Vietnamese version prevails.

For the full detail of how we handle personal data, including data received through our messaging channels, see our Privacy Policy.

1. Purpose and scope of collection

thomore.vn does not sell, share or exchange the personal information of customers collected on this website with any third party.

Personal information collected is used only within the company.

When you contact us or sign up for our services, the personal information thomore.vn collects includes:

  • Full name
  • Address
  • Phone number
  • Email

Besides personal information, we collect information about the service:

2. How the information is used

Personal information collected is used by thomore.vn only within the company, for one or all of the following purposes:

– Customer support

– Providing information about our services

– Processing orders and providing services and information through our website at your request

– If you subscribe to email notifications, we may send you information about new products and services, upcoming events or job openings.

– We also use the information you provide to help manage your customer account, and to confirm and carry out financial transactions related to your online payments.

3. How long information is kept

thomore.vn deletes personal information only when the customer asks us to, by emailing [email protected].

4. Who may access personal information

Customers’ personal information may be accessed only by:

– THƠMORE COMPANY LIMITED (CÔNG TY TNHH THƠMORE)

– Partners contracted to carry out part of the services provided by Thơmore Co., Ltd. These partners receive information as set out in their contracts (part or all of it, depending on the contract terms) in order to help users use the services the Company provides.

5. Who collects and manages personal information

  • THƠMORE COMPANY LIMITED (CÔNG TY TNHH THƠMORE)
  • Address: 172/44 An Dương Vương, TP.HCM
  • Phone: (028) 6675.6679
  • Website: thomore.vn
  • Email: [email protected]

6. How you can access and correct your personal data

You can use the email address and phone number above to ask thomore.vn to correct your personal data.

7. Personal data deletion

Requesting deletion of your personal data

We are committed to protecting your privacy and personal data. If you would like us to delete your personal data from our systems, please follow these steps:

Sending your request

  • Email your deletion request to [email protected]
  • In your email, please include:
  • Your full name
  • The email address you used to register your account
  • A detailed description of the data you want deleted

Confirming your request:

  • When we receive your request, we will send you a confirmation email to make sure the request is accurate and comes from the account holder.

Processing your request:

  • Your deletion request will be processed within 30 days of the date we confirm it.
  • We will email you once the data has been completely deleted from our systems.

Please note:

  • Deletion is permanent and cannot be undone. Once your data is deleted, you will no longer be able to access your account or the deleted information.
  • Some data may be kept where necessary to comply with the law or with requests from the competent authorities.

8. How we receive and resolve complaints about personal information used beyond the stated purpose or scope

At thomore.vn, protecting your personal information matters. You can be assured that Thơmore will not share, sell or rent the personal information you give us to anyone else. Thơmore commits to using your information only:

– To improve the quality of our customer service

– To resolve disputes and complaints

– When required by the legal authorities.

Thơmore understands that protecting your personal information is our responsibility. If you have any question or comment about Thơmore‘s data security policy, or about personal information being used beyond the stated purpose or scope, please contact us by hotline or email: [email protected]